Before you arrive, make sure there are no traces of mascara, as any residue, will cause your extensions to fall out faster.

 Please remove previous eyelash extensions. I can remove old lashes, however you will be charged.

 Our appointments are on the hour so please try to come 5 minutes earlier for consultation and please be on time. if you are more then  15minutes late you will  have to reschudle .




Cancellation policy


Due to the high demand for appointments.Keico's Eyelash has initiated a 50% service fee for late notice cancellation and No show . if you must cancel.please give us at least 6 hours notice prior to your appointment in order to avoid the fee

As a courtesy, we will send out an email to confirm your service appointments before the  day prior to your appointment date. We do understand how easy it may be to forget an appointment therefore all our appointments are confirmed 48 hours prior via email for your convenience. Please ensure that we have your current email address on file in order to be able to do so in a way that may be beneficial to you.  It remains your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and help us service our guests better by providing enough notice to avoid the cancellation fees.


To ensure a higher availability of services for you, we require a cancellation notice of 24 hours in advance of your reservation time. If you are unable to give 24 hours notice, 50% of all reserved services will be charged to your credit card on file. If you arrive more than 15 minutes late for your reserved time, a 50% charge may be applied and may necessitate rescheduling. If we do not receive any notification of cancellation, and you do not keep your reservation, 100% of reserved services will be charged to your credit card on file.